Daqing Electric Power Bureau LED display close to the people's livelihood

Since the beginning of, national Power Grid Corp Heilongjiang Daqing Electric Power Bureau attaches great importance to service for the people to excel, the administration departments and units actively action, have taken various measures and measures to promote the overall work steadily, by the majority of customers trust and understanding.

Daqing Electric Power Bureau charged work areas in the "service for the people, chuangxianzhengyou activities in this area, thoroughly implement the national Power Grid Corp of" high quality, convenient, standardized, sincere "service commitment, strive to enhance the service level, to ensure that every employee can accurately understand and grasp. Work, the work of Party members and cadres combined with your electricity, my intentions and the actual situation of the production of the work area, a series of new initiatives to close the people's livelihood. In order to solve the problem of customer complaints due to cable maintenance and abnormal power failure, the live working area has been investigated for one week. The main contents of the investigation are: "what do you think of your home blackout? Under what circumstances would you call or complain? In what kind of situation will you generate dissatisfaction with the power supply companies? ". The feedback is: "when the power failure, the first thing you want to know is the cause of the blackout? At what time will you be able to send electricity? If a short time power outage, or has been aware of the cause of the outage, the customer will not easily call counseling or complaints, will not produce discontent. If you do not send electricity over a long period of time, without any power outage information, the customer will be dissatisfied, so call consultation or complaint". In the face of a thick wad of polls, project leadership and team leader held a forum, we think of ways to benefit by mutual discussion service for the people to solve problems.

Through this phenomenon, live working area of independent design and development of a set of "power supply information system" billboard. After several demonstration and improvement, has now officially put into use. This bulletin board uses the energy storage type LED display, divides the ground and the vehicle two models. When used, the LED display will continue to roll out the video message. The power supply enterprise to cable line planned maintenance outage and abnormal temporary power outages and other information will be in the residential area and the important electric announcement, so that the majority of electricity customers to understand the causes of power failures, repair, transmission time and other information, is not only convenient for the majority of electricity customers, but also to enhance the power supply enterprise social image.

November 17th, Daqing electric power bureau successfully completed the transformation of Daqing municipal Party A and B line. In the process of construction, the new area of live working design and production of "power supply information system convenient" sign on the blackout area, schools, markets and restaurants prominently, I saw the LED sign on the screen, the content of the work, the cause of the outage, power outage and power transmission time at a glance. This initiative has been fully recognized and praised by the general public. Daqing, a retired veteran leader, said: "the real power companies to honor the 'you use electricity, I attentively' solemn commitment. Service for the people to excel, you set a great example, this practical approach should also continue to carry forward! "