LED sales staff of thirty-six

Sales and collection is a very artistic and technical work is very strong, even some experienced LED sales staff, and sometimes because of a momentary carelessness in the wet shoes".

As LED sales staff "in the arena, which is not a knife ah, but in the arena to mix a wrist, if there is no talent and is easier to be beaten or cut. Therefore, each sales staff should have a set of their own three board ax, master a few suitable for their own payment methods or skills.

But how can we get back to work? Now the discourse and customer to paragraph LED above the sales staff with words to sum up the law, that is: begging way to beg customers, customers with huge profits by, with the full data to convince customers, customers with personal feelings, with sales pressure pressing and other means to fix the customer payment.

Here are the 36 most commonly used methods in the daily work of sales staff.

1 see Caesar

Do not give money is not to the goods, which is the most stupid collection moves, but also the most helpless sales personnel, the use of the moves. As long as your product and sales force, as long as the customer is not likely to take your products out, as long as your product can give customers to create profits and value, as long as the sales staff can endure the pain, no matter how customers urge you delivery, is to adhere to the "no money is not to give the goods" principle how long, I don't think the customer will make concessions, the reality is that.

2, limited supply

Through the limited supply of best-selling products, and consumers or downstream outlets in the non-stop purchase or to the goods, forcing customers to compromise, urging their payment.

In 3, the lure of resources

Sales staff with a number of channel policy, promotional support and other benefits as bait to stimulate the customer's desire to catch the back of the dealer, which is currently the most effective means of sales of the sales force. However, we should pay attention to a little, do not allow customers to develop a resource on the back, no resources do not return the habit of some embarrassment.

4, reasonable

What customers give you back, say a reason to. By saying "help, this month tasks are relatively heavy, our relationship is so iron", the customer will put their money out to you, unless the relationship with your customers is really good, occasionally give you a hand, can also be. Most of the time, the sales staff to the collection of accounts, inventory, grounds, basis, market conditions, such as to give the customer a reasonable understanding, so that customers do not feel the back will be detrimental to their own.

5, the relationship between customers and the law

Many sales staff and customers almost to address each other as brothers, no words don't talk, no words don't say it. They often use this advantage in the collection, the relationship, the relationship between the comprehensive use of benefits to persuade customers to give them back or more money back.

In this regard, there are at least three agents can be used: first, the company's leadership with the customer's feelings, that is, the company leadership to go to your market, let it come to the reminder. As for the leadership can not come over, it depends on your own good fortune. Two is the salesman with the customer's feeling, every day, see the head down, the human do, things will be solved. Three is the customer with the customer service staff, purchasing and finance, do not underestimate these people, usually burn incense to worship Buddha, the critical moment, might have the effect that make the finishing point.

Even with the customer's financial staff to do a good job, often send them some gifts. Although they had little contribution to sales for your relationship, but if you can also like to focus on customer business manager, also can often think of their finance director, the effect is often at a critical moment can appear.

6, knock Tiger Town Law

The relationship between sales staff and customers is sometimes a game relationship, you may be hard on his soft, you may be hard on his soft, both sides in the use of means to control each other's behavior.

Back in the work, the customer is a general mentality, etc.. If the business can hold the psychological, at the appropriate time, the right place toward the heart soft "stab", most of the time there will be an unexpected effect. The so-called please will not dare, is the truth.

Sales staff in the face of the customer does not pay back, the habit of using a number of customers to reduce the wholesale rights, shrink your area, the replacement of customers, buckle your rebate, drag your resources, or the face of customer resource applications. The best-selling models for neither support nor oppose, things to do, but do not contribute, let the customer psychological discomfort treated neither dead nor alive.

In the face of those ruandingzi customers, you would only say, "Dunning immediately to do" does not see the move, you stalking track has disappeared, he and others, ignore is for you. In the face of the customer, the only way to use only knock Tiger Town, and his rival by frequent customer contact, causing another customer's illusion, and try to through third party channels that the customer payment unfavorable, the company has replaced the customer in their consideration, there is no way, looking for new partners, to achieve customer initiative the purpose of remittance; at the same time, the sales staff is looking for reserve customers, customers introduce competition among existing customers did not have the money to ensure that in the case of a