Energy saving lamp recall door: do not become a show

March 12, 2004 since the birth of China's first product recall system -- "defective automobile product recall management regulations" has been popular in the mainland China recall system of many enterprises like bamboo shoots after a spring rain every year, there are all kinds of defects of the recall from the market and consumers, the same batch of products, its purpose is to make consumers from the defective product may harm, is conducive to the protection of the legitimate interests of consumers. However, when we dare to recall the product for the enterprise and applauded, but also should face up to some enterprises in order to win applause, the recall to show problem.

Event

NVC's "black list" under pressure to recall

In April 17th, NVC announced the recall of 824 thousand did not meet the energy-saving lamps, involving more than 10 million yuan, according to media reports, the recall is the first domestic energy-saving lamp recall. However, the recall of NVC is not the first problem of energy-saving lamps, search on Baidu, 2007, Lonon Electric has a nationwide recall of a batch of substandard quality of energy-saving lamps (Specification for white 5WAC220V50-60Hz energy-saving lamp). Last year, Hongkong (Changzhou) NPU lighting company has also been the production of energy-saving lamps, cool T6 ring tube and wind round shell electronic ballast products recall. It is understood that the Shanghai Baodi, little white dragon and other enterprises have recall problems of energy-saving lamps, but the enterprise reputation is not big enough to recall the number of products are not particularly large, but because of the enterprise, therefore, the recall has not caused a sensation in the industry. In fact, as early as 11 years ago, the industry had had a recall, the protagonist is today ". The same recall decision, then make a prompt decision today and took 19 days, subtle differences in reverie. 11 years ago the NVC is just founded two smaller, 11 years later, NVC has landed HKEx and Chinese in the field of energy-saving lamp manufacture toubajiaoyi. Fall no one knows the truth, 11 years ago, almost to recall the current market status of soundless and stirless, NVC, recall the lethality is not just a word "money" can cover.

NVC announced the recall of substandard energy-saving lamps, cheers inevitably mixed with a little skepticism. Also in the "quality door" incident, many enterprises have chosen to silence, but NVC will have to recall products at any cost. What exactly is NVC map? Applause that NVC in the domestic lighting industry to take the lead to recall the products in question, to guide enterprises to face the problems of product quality, so as to promote the healthy development of the industry, should be fully affirmed; the skeptics argue that if NVC is energy-saving lamp energy-saving effect is not standard, so Big deal, will not be a brand show NVC orchestrated? The "recall door" to stimulate the market scepticism.

investigation

Recall late

Question 1: batch or product fraud?

Let NVC quality boarded the "black list" is a NVC NVC 5W energy-saving lamp, after testing, the initial luminous efficiency index of the type energy-saving lamp does not meet the national standards. Industry insiders pointed out that the initial light effect is not up to standard, which will directly lead to energy-saving lamps can not achieve energy efficiency.

This, NVC Holdings Limited brand management center director Shi Yongjun said in response, energy efficiency labeling a total of I, II, III 3 grades, in accordance with state regulations only grade II standards of energy efficiency energy-saving lamp to sales in the market. The spot checks of the Beijing Association of NVC 2 energy-saving lamp, 1 marked as 5W grade energy efficiency products, the other one is 5W II level of energy efficiency products, test results show that the energy saving lamp 5W II level of energy efficiency can meet the requirements of national technology, energy-saving lamps and 5W grade energy efficiency labeling sampling only reached on the level of energy efficiency standards.

Shi Yongjun further added, this is because the consistency of the lamp in the manufacturing process is not well controlled, is a batch problem. After the incident, NVC has launched a self correction measures within the company, deal with the responsible person, and strictly check all raw materials into the plant, to ensure product quality. "

The issue of NVC internal staff is complained to reporters, "as long as the grade II standards is energy-saving lamps, we just did not reach a grade standard. However, how many of the energy efficiency of energy-saving lamps on the market?"

Although the NVC brand responsible person blames the batch, but NVC employees of words but people is full of doubts and even the whole energy-saving lamp market nvc. Beijing City Consumers Association, said the current large energy-saving lamp enterprises in terms of management, equipment and other aspects have been very advanced, there is no quality control problems. But manufacturers in the implementation of quality control to consider more factors, the cost is an important. For example, the production of energy-saving lamps must be fluorescent powder, the lowest quality and the highest price difference of 10 times. Enterprises in the comprehensive consideration of cost and market acceptance and other issues, it is possible to relax the quality control requirements.

In view of this, even if those marks of energy-efficient energy-saving lamps can also be called energy-saving lamps, but could not escape the "cry up wine and sell vinegar". Manufacturers have to face the question of consumers, is the quality of the product or fraud, or both of the two?

Question two: why do not recall the problem products?

NVC from the initial exposure after finally talk ambiguously evade the crucial point for 19 days under pressure