1, the customer is the best teacher, peer is the best example, the market is the best school. Take all the people, to be able to longer than everyone.
2, the sense of dependence is greater than the strength. 97% of the sales are in the establishment of a sense of trust, the transaction in the 3%.
3, refusal is the beginning of the transaction. Sales is the installment of the game, the customer every rejection in saving money for you.
4, sales is the transfer of confidence, emotional transfer, physical persuasion; negotiation is the determination of the contest; transaction is the embodiment of willpower.
5, be sure to give customers a gold content of things, we must learn to create value for the customer to create the value he needs.
6, all things, have to learn to link. The relationship of emotion is greater than the interest and cooperation, to have deep emotional communication with the customer.
7, customers buy not only the product itself, but also to buy the product of the corresponding and additional services.
8, the network is the money, popularity is the financial edge, contacts determine the lifeblood.
9. You never get a second chance to build your first impression.
10, do not underestimate the performance of the last days of each month, which is 3000 meters long, when you run 2700 meters, the last 300 meters are still important, the last few days is the most easy to create the miracle of the moment.
11, there is no product can not be sold, only the people who can not sell the product; not split not open the firewood, but the ax is not fast enough; not the market downturn, but the head does not live up to expectations.
12, first-class salesman - to sell themselves; second rate salesman - selling services; the flow of the salesman - selling products; the four flow salesman - selling price.
13, the sale of the first impression passed to the customer: I am your friend, I meet with you today is to make friends with you, all the top players will be the owner of the family.
14, anytime, anywhere in sales, the sales into a habit. Growth is always more important than success, you can not sell in the sale, but you can not grow in sales.
15, only to find a common point with the customer, it is possible to establish a relationship with him. Sales is the establishment of relations, the establishment of contacts.
16, small things is everything, cooked duck why fly? The details of your failure, so that customers unhappy.
17, the sales of the magic - more than listen to talk, there is no need to ask less; the highest level of service - from the heart, rather than a mere formality.
18, the salesman must be the spirit of Beggars - the face of the customer first smile, refused to be repeated every day, as always.
19, because of skilled, so professional; because professional, so the ultimate. Only professionals can become experts, only experts can become winners. No customers will play with amateurs because they know they have no good results. Customers always believe in experts, experts on behalf of authority and trust.
20, the sales staff to always ask themselves three questions: why should I be worthy of help? Why should the customer help me to introduce? Why do customers pay me? (source: marketing warfare)
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